Re: Finalized Bookmark Designs
6 months ago
– Fri, Apr 26, 2024 at 08:06:57 AM
Howdy, all!
We're very fortunate to work with a lot of creative and talented people. One of the unsung heroes over here is Shawn T. King who primarily works on our book interiors and cover designs. But he is also largely responsible for most of our Kickstarter graphics and bookmark designs.
This campaign in particular was a special opportunity for Shawn who, as a lifelong fan of R.A. Salvatore's books, was able to work as the art director on the project.
All that to say, when he wrapped up the bookmark designs that we showed off in our last update, he felt like they weren't quite right. So he tinkered with them a bit more, and gave us these new designs (shown below). On the front, he removed the DemonWars title to open things up a bit to let the art by Felix Ortiz shine, while on the back, he traded out the textured background for the book's cover art by Wayne Reynolds.
So, while most of the time, final designs are actually final, sometimes, we take a pause to make sure we're completely happy with things before they go out. This is a good example of that. We just placed the order for these this morning, and expect to get them from the printer in a few weeks.
Bookmark Designs Finalized for Production!
6 months ago
– Tue, Apr 09, 2024 at 05:33:49 AM
Hi, everyone!
This will be a quick update for you, but we've gotten the bookmark designs finalized and will be placing the order with the printer shortly! Once we've placed the order we'll let y'all know!
As a quick reminder of what the bookmark designs look like, take a look below!
Remaining Surveys Going Out!
7 months ago
– Wed, Mar 20, 2024 at 11:32:46 AM
Howdy, all!
The smoke test over the last few days was successful so we'll be sending the remaining surveys out this afternoon. It may take a little bit for Backerkit to process them, so we appreciate your patience!
Just to reiterate a couple of the tips from our last update, if you don't see your invite email show up by the end of the day today, please take a look at the following:
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Spam Folder: Survey emails can occasionally find their way to your spam folder. Once we announce that all surveys have gone out, if you don't see anything come through from Backerkit check your spam folder first.
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Apple ID Email Addresses: If the email address tied to your Kickstarter account is a secure Apple ID address, the survey email may be blocked entirely. The email addresses look something like this: "[email protected]". Again, once all surveys go out, if you're not seeing the email from Backerkit, check to see if your email looks like one of these. You can try contacting Kickstarter support to change that, though we've seen backers have mixed results.
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If either of the above situations are the case, or you can't find your email invite at all, either message us here or send an email to [email protected] to let us know and we'll get that straightened out for you.
Going Forward
Here is what you can expect in the coming months as we work on fulfilling this project.
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First, please remember that we operate on a 12-14 month production and fulfillment schedule.
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As we get all of the products made, you can expect to see an update from us at least twice a month. So stay tuned here for all the latest!
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Once we have the products and are ready to start fulfillment, we will post an update and send an email giving everyone 48 hours to update their addresses if needed. Once that window closes, you will not be able to update your address yourself and will need to contact us directly to make those changes.
- With addresses locked, we will start packing and shipping. This final step will take some time. We appreciate your patience. ❤️
First Batch of Surveys Going Out!
7 months ago
– Mon, Mar 18, 2024 at 06:07:15 AM
Hi Everyone!
We're just about ready to start sending out surveys, but the last piece of that process is what's called a smoke test. To do this, we send out surveys to about 5% of backers to make sure everything in Backerkit is working as it should and that we haven't broken anything. We'll be conducting this test over the next 24-48 hours. If everything goes well, you can expect the rest of the surveys to go out by Wednesday at the latest.
While we do that, here are a couple of things to keep in mind:
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Spam Folder: Survey emails can occasionally find their way to your spam folder. Once we announce that all surveys have gone out, if you don't see anything come through from Backerkit check your spam folder first.
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Apple ID Email Addresses: If the email address tied to your Kickstarter account is a secure Apple ID address, the survey email may be blocked entirely. The email addresses look something like this: "[email protected]". Again, once all surveys go out, if you're not seeing the email from Backerkit, check to see if your email looks like one of these. You can try contacting Kickstarter support to change that, though we've seen backers have mixed results.
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If either of the above situations is the case, or you can't find your email invite at all, either message us here or send an email to [email protected] to let us know and we'll get that straightened out for you.
That's a Wrap!
8 months ago
– Mon, Mar 04, 2024 at 07:20:57 AM
Hey Everyone!
It's been an incredible campaign y'all, and we could not be more floored at the final results of the campaign! More than $90,000 dollars! We can scarcely believe it! Thank you all, so much!
NEXT STEPS
Now with the campaign done, here is what you can expect in the coming weeks and months.
- First, Kickstarter will process all of your payments. That will take approximately 15 days.
- Once the payments have been processed, we will send out surveys to the email addresses you have attached to your Kickstarter account.
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Answer your survey questions and grab any extra Add-Ons you want. We will process charges for those orders a couple of days after the surveys go out.
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As we get all of the products made, you can expect to see an update from us at least twice a month. So stay tuned here for all the latest!
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8-14 months from now, once we have the products and are ready to start fulfillment, we will post an update and send an email giving everyone 48 hours to update their addresses if needed. Once that window closes, you will not be able to update your address yourself and will need to contact us directly to make those changes.
- With addresses locked, we will start packing and shipping. This final step will take some time. We appreciate your patience. ❤️
Please be aware that the times mentioned above are estimates. We try to stick to them as much as possible but sometimes it takes an extra day or two to move on to the next phase of the process.
